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Reliable IT Support and Management for Business IT Systems

Your external IT partner for proactive system management, user support and reliable business operations.

Expertise behind
every solution.

Microsoft
Cloud Solution Provider

Sophos
Authorized Partner

Single Point of Contact
For your day-to-day IT needs.

Proactive IT management, not just support when something breaks

Managed IT services mean having an experienced IT partner continuously look after your business IT. Instead of relying on occasional interventions after a problem has already affected your operations, the focus is on regular maintenance, user support and resolving issues before they cause greater disruption.

Imnet can take care of your company's day-to-day IT needs or complement your existing internal IT team, depending on your environment and requirements.

Don't have an in-house IT team?

Day-to-day IT support for your employees and business IT environment.

✓ User support
✓ Support for devices and systems
✓ A single point of contact for IT

IT Support >

Need reliable management of your IT systems?

Ongoing care for computers, servers, networks and other business-critical IT infrastructure.

✓ Regular system maintenance
✓ Updates and preventive checks
✓ Remote and on-site support

IT Services >

Looking for the right IT solution?

We help businesses implement practical IT solutions based on their existing environment, requirements and security needs.

✓ Microsoft 365 and cloud solutions
✓ IT security and data protection
✓ Infrastructure and business systems

IT Solutions >

Everything your business IT needs in one place

From day-to-day user support to Microsoft 365, IT security and data protection, we bring together the key parts of your business IT environment into a reliable and functional whole.

IT security and Microsoft 365 solutions for small and medium-sized businesses

Microsoft 365

Implementation, migration and administration of Microsoft 365 environments, business e-mail and collaboration tools.

IT Security

Protection for computers, e-mail, networks and business data against security threats.

Backup and Recovery

Reliable backups of business data and planned recovery when critical information becomes unavailable.

What You Can Expect When Working with Imnet

Good IT support is about more than resolving individual issues. It requires understanding your IT environment, clearly defining responsibilities and making sure your users know who to contact when they need help.

A Single Point of Contact

For day-to-day IT support, users, computers, Microsoft 365 and other systems we manage.

Understanding Your IT Environment

We get to know your systems, users and workflows so that every new request doesn't have to be handled from scratch.

Clearly Defined Responsibilities

We agree on the scope of services, responsibilities and how support is provided, so you know exactly what to expect.

Remote and On-Site Support

Most requests can be resolved remotely, while on-site support is available when a physical presence is required.

Trusted IT partnerships, Microsoft 365 and security solutions for businesses

Technology and Security Built on Trusted Foundations

We rely on proven business technologies and security solutions while keeping up with requirements that affect the security of our clients' IT environments.

✓ Microsoft Cloud Solution Provider
As a Microsoft CSP partner, we help businesses select the right licences and provide implementation, migration and administration of Microsoft 365 environments.

✓ Sophos Authorized Partner
We implement and support Sophos solutions for endpoint, e-mail, server and network infrastructure protection.

✓ NIS2 and Cybersecurity
As a managed IT services provider, we are also subject to NIS2 requirements and apply relevant security requirements within our own operations.

✓ Since 2012
More than a decade of experience supporting business users and maintaining IT systems.

Looking for a Specific IT Service?

Not every business needs fully managed IT services. We can also help with individual services, licences and the implementation of business IT solutions.

Microsoft 365 Licences

Choose the right Microsoft 365 plan based on the number of users and the tools your business needs.

Business E-mail

Setup and migration of business e-mail to Microsoft 365 and Exchange Online.

Sophos Firewall

Business network protection, access control and secure connectivity for users and locations.

Business E-mail Security

Protection of business e-mail communication against phishing, malicious attachments, impersonation and other threats.

How Does Working with Imnet Begin?

Every IT environment is different. Before taking over support, we get to know your systems, workflows and requirements so we can define the right scope of services.

We Get to Know Your IT Environment

We discuss your users, equipment, systems and how IT supports your day-to-day business operations.

We Define the Scope

We agree on what Imnet will manage, how support will be provided and the responsibilities on both sides.

We Take Over and Document

We collect the necessary information and access details and document the key parts of your IT environment.

We Provide Ongoing Support

We manage the agreed systems, handle user requests and adapt our support as your business needs change.

Let's Talk About Your Business IT

Need ongoing IT support, help with your existing systems or planning a new IT project? Tell us briefly about your IT environment and what you would like to achieve.

Not sure what you need? Let's start with a short conversation.

Managed IT services mean having an experienced IT partner continuously look after your business IT. The focus is on regular maintenance, user support and resolving issues before they cause disruption, rather than only reacting when something breaks.

Imnet logo

Imnet d.o.o.
 
Main number:
+385 98 397 399

Contract clients:
+385 98 30 77 30

 

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