IT Support

Our telephone and e-mail support is available to everyone who has a support contract with us. Our friendly team of support engineers will always gladly answer all of your questions, or advise you on IT matters.

By installing a lightweight piece of software across your network, Imnet will be able to (with your permission) access your computer from our office and immediately solve most problems. All it takes is a few seconds for you to call our support team and report the problem to our engineer, who will then access your computer and solve it.

Unfortunately, some problems can't be solved remotely and it is necessary to send a support engineer to your premises. We understand that, when things go wrong, it lessens your productivity and that our response needs to be swift and effective.

System revision is a quarterly meeting with contractual users to discuss the current implementation of your IT system and options for improving the IT system in the future. It includes business growth planning, software system updates and hardware replacement.

Pleased to say that your system meets your business demands in a suitable manner? If yes, ask yourself if you're certain about all the facts. Imnet offers an initial network revision. This thorough revision is perfect for collecting all of the necessary information that allow us to offer you the best recommendations and options for the future of your IT system. A revision allows Imnet to become completely familiar with your IT system so that we can identify precisely the areas that need to be improved.